About EDS
Environmental Diversified Services (EDS) is a top-rated commercial facilities restoration, specialty cleaning, and remediation business delivering a full menu of services to our business clients. Based in North Carolina, with locations in Charlotte, Triangle Market, and Triad Market, EDS has earned a solid, national reputation for excellent service and superior results. Our strength and stability for more than 30 years stem from our core values and an uncompromising commitment to our clients and communities.
In addition to specialized cleaning and preventative maintenance services, EDS offers an extensive list of 24-hour emergency services, focusing on fire and smoke removal, flood and water extraction, mold remediation, infectious control, and bio-waste cleaning. Our team is dedicated to providing high-quality professional services in the commercial market to clients across various industries, including healthcare, industrial data centers/mission critical, construction, multifamily, office/retail, insurance, institutional, and hospitality.
EDS is constantly enhancing our resources to provide critical facilities management at superior levels and supporting our team members with detailed training to ensure our clients receive the best possible service.
Our History
Founded by original partners, William “Bill” Dancer (now retired) and current CEO Scott Hicks, EDS has prioritized our clients’ needs for over 30 years. Our extensive experience and breadth of knowledge across various industries and service areas provide a unique understanding of the challenges and difficulties that accompany disasters and urgent facility issues. Our team’s focus on solutions and results has generated trust with our clients and earned EDS an outstanding reputation.
EDS is certified and a member of the BOMA International, The Clean Trust, and the Occupational Safety and Hazard Administration (OSHA). EDS is proud to be affiliated with the Charlotte, Triangle Market, and Triad Market chapters of the Building Owners and Managers Association (BOMA), Institute of Real Estate Managers (IREM), Institute of Facility Managers Association (IFMA), and Greater Charlotte Apartment Association (GCAA), and Triangle Apartment Association (TIA). Our affiliation with these respected and influential organizations enhances our ability to deliver prompt and superior-quality results.
Our Team
Our EDS team is comprised of seasoned professionals committed to client satisfaction and the effective resolution of emergency facility needs.
Scott Hicks
Founder / CEO
Jordan Hicks
President
Jeff Rizzo
EVP / VP Sales & Marketing
Joe Whitten
CPO
Humberto Valdivieso
Vice President of Operations
Gina Windham
Vice President of Administration & Finance
Braydon Luckadoo
Director of Healthcare Business Development
Doug Weaver
Director of Commercial Real Estate Business Development
John Whitten
Director of Healthcare Operations
Meredith Valencia
Administrative Assistant
Amanda Pacheco
Warehouse Manager
Cecilia McCurry
Accounts Receivable Manager
Indira Elbanna
Human Resources Manager
Hunter Arroyo
Construction Manager
Matt Doll
Training Manager
Brian Wright
Business Development Manager (Greensboro)
Patrick Hammer
Business Development Manager (Charlotte)
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Hear From Our Clients
Our clients represent various industries, including healthcare facilities, multifamily residential management, corporate business parks, and more. They all trust our expert team to keep their businesses safe and operational.
When a tree branch adjacent to our Community Archive and Research Center broke off during a violent storm and punctured the roof of the building in ten places, we were at a loss as to how to begin the repair and clean-up process. One call to EDS and we were on our way to start picking up the pieces from the storm. The EDS team responded quickly and they arrived on-site from Charlotte to Michigan within 24 hours of the initial disaster. They worked expeditiously with expertise and care to save our valuable history.
Director, Historical Museum
After our fire and water damage, EDS’s arrival was swift, and they immediately put my mind at ease, explaining thoroughly how the restoration process would proceed. It simply amazed me how quickly the team deployed and how quickly they got to work. Your team worked tirelessly in the heat in our production facility daily to thoroughly restore every corner. Your entire team, to the supervisors and technicians, was all top-notch!